Managed Service Provider

Why use ITRemedy?Managed Service Provider Dallas Frisco Plano

We have been serving the Dallas FT Worth area for over 22 years! So we know networks and what our clients need and we provide this through our Managed Service Provider option – All for one flat monthly fee!

Call us at 972-424-6024

How do we accomplish this?

  • We install a robust monitoring package that notifies us within seconds of any pending hardware problem in both your servers and workstations.  Because we don’t like surprises and neither do you!
  • Disaster Recovery system that will provide for quick recovery of your business IT infrastructure in the event of Fire, Theft, Flood, etc.
  • Ticketing system that allows our clients to both easily generate a request and follow our process in resolving issues.
  • Cloud Backup that provides for a complete image of each server which is backed up to a remote location. This is really important because we have seen local backups corrupted at times and the ability to go to a second backup option as a result we were able to avoid a major Disaster Recovery Problem!
  • Quick response by our technicians either remotely our onsite to resolve any issue – FAST!
  • Coordinating with any third party app to provide a resolution because you don’t want to hear “Its not our problem”.
  • Full antivirus and Security updates.
  • Also assistance with IT planning and budgeting.

…so all our these IT services are rolled into one package for one monthly price:

IT Consultant, Network Monitoring, and Disaster Recovery

Our service areas also include:

Dallas, Frisco, Plano, Richardson, Garland, McKinney, and surrounding areas.  If you need a reliable solid managed service provider in your area call us at 972-424-6024