ITRemedy Remote Worker Support Services
Providing support to your remote workers and end users is now more important than ever. According to Slack research, 83% of knowledge workers want a remote or hybrid-working model, while only 17% want to return to full-time office work. Templeton says business leaders, therefore, need to equip their teams with technology that enables them to do high-value work, autonomously and asynchronously – all while creating an open workplace that promotes knowledge sharing. Barracuda Networks has identified 13 types of threat that organizations face via email alone: spam, malware, data exfiltration, scamming, URL phishing, spear phishing, domain impersonation, brand impersonation, extortion, business email compromise (BEC), conversation hijacking, lateral phishing, and account takeover. Call ITRemedy today for a free assessment of your remote worker technology needs.
ITRemedy Remote Work Support Services
Remote Work Services
- Remote network access : Virtual private networks are essential tools for allowing remote employees to safely connect to the company network.
- Conferencing and collaboration solutions::Through our help desk services, ITRemedy can help employees install and configure webcams or digital cameras, microphones and speakers, and team collaboration client software.
- Cloud support.: ITRemedy can provide guidance on selecting, implementing and configuring cloud applications and services.
- Security : ITRemedy can help users install client security software on their devices, and we can ensure that application updates and patches are properly applied.
Call ITRemedy Today
- Our team can provide more than just friendly staff support for your in-office and remote workforce. We also specialize in developing security, network, backup, and other components of a successful platform for remote employees..
- ITRemedy provides remote as well as Onsite services depending on your situation and needs
Remote Work Considerations
- Develop an information security policy for remote workers.
- Determine what level(s) of access will be permitted to the organization’s networks and how access will occur.
- Determine if a virtual private network (VPN), remote desktop or portal exists and if not, determine if this technology is necessary for secure remote access to the organization’s network.
- Consider your policy on client confidentiality.
- Determine what tools are required to securely transfer documents or programs to other teammates or clients.